Terms of Service

Welcome to TradeNexa. These Terms of Service (“Terms”) govern your access to and use of the TradeNexa website, applications, and analytics services (collectively, the “Service”) operated by TradeNexa (“TradeNexa,” “we,” “us,” or “our”), a sole trader business based in Australia. By creating an account or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that the information you provide to us is accurate and complete.

2. Account Registration

To use most features of the Service you must create an account. You are responsible for safeguarding your credentials and for all activity that occurs under your account. You agree to notify us immediately at tradenexa.app@gmail.comof any unauthorized access or use.

3. Description of the Service

TradeNexa provides software-based analytics, journaling, behavioral pattern detection, and educational tools designed to help traders review their own trading activity. The Service may import data from broker accounts you connect, from manually entered trades, or from files you upload.

The Service is an analytics tool, not a brokerage, investment adviser, or financial planner. We do not execute trades, hold customer funds, or provide personalized investment advice. See our Risk Disclosure for more information.

4. Subscriptions, Billing, and Refunds

Certain features require a paid subscription. By starting a paid plan you authorize us (and our payment processor, Stripe) to charge the payment method on file on a recurring basis until you cancel. Prices are listed on our pricing page and may change with reasonable notice.

• Subscriptions renew automatically at the end of each billing period.
• You may cancel at any time from your account settings; cancellations take effect at the end of the current paid period.
• Except where required by law, fees already paid are non-refundable.
• Failed payments may result in suspension of access until the balance is resolved.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Reverse engineer, scrape, or copy the Service except as expressly permitted.
• Upload trading data that you do not have the right to use.
• Interfere with the operation of the Service, including by attempting to bypass rate limits, security controls, or feature caps.
• Resell, redistribute, or republish output of the Service as if it were a regulated financial product.

6. Your Data

You retain ownership of trade data, journal entries, and other content you submit to the Service (“Customer Data”). You grant TradeNexa a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to operate and improve the Service for you. Our use of personal data is described in our Privacy Policy.

7. AI-Generated Content

Portions of the Service use large language models and other machine-learning systems to produce summaries, pattern detections, and coaching suggestions. AI output may be inaccurate, incomplete, or out of date. You are solely responsible for any decision you make based on AI-generated content and should independently verify anything material.

8. Intellectual Property

The Service, including its software, design, branding, and all related materials, is the property of TradeNexa or its licensors and is protected by U.S. and international intellectual property laws. We grant you a limited, revocable, non-transferable license to access and use the Service for your personal or internal business use.

9. Third-Party Services

The Service may interoperate with third-party services such as brokers, market-data providers, payment processors, and authentication providers. We are not responsible for the availability, accuracy, or terms of those third-party services, and your use of them is subject to their own terms.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, TRADENEXA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE OR PROFITABLE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADENEXA AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR TRADING LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED U.S. DOLLARS.

12. Indemnification

You agree to indemnify and hold harmless TradeNexa from any claims, damages, or expenses arising out of your use of the Service, your Customer Data, or your violation of these Terms.

13. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or if we are required to do so by law. You may stop using the Service and delete your account at any time from your account settings.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through an in-product notice. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms can be sent to tradenexa.app@gmail.com.